The Wow Factor! What You Need To Do To Amaze Your Customers

In one of our previous articles we talked about what you should do to create the best customer travel experience possible (and you should go and check it out if you haven’t already!). Now it's time to show you the best-kept secrets; the factors that are going to make you stand out from your competitors and make your customers keep coming back time and again.

It’s not an exact science, but we promise that by implementing just a few small changes, you’re going to see a big difference in your company and, more importantly, in the overall experience had by your customers.

Take Them ​​Somewhere Unexpected

Take them on a journey unlike any they’ve ever been on before. Take a different path; don’t fall into the trap of only taking your visitors to the most touristy of places. Take them to see the hidden locations only the locals know. A charming, iconic place is usually what we remember the best.

The Wow Factor! What You Need To Do To Amaze Your Customers

Let Them Eat As If The Word Diet Had Never Been Invented

There is nothing quite like really great food. We live in the age of foodies: people who just love to eat, and honestly, who doesn’t?

A unique culinary experience with dishes that take visitors out of their comfort zone, something they’ll be able to reminisce over when they’re back to the daily grind, something they can make a memory out of. Most of the time we remember places by the food we ate when we were there. It’s like when you eat couscous in Morocco – nothing is quite as emblematic.

How To Create a Wow Experience For Customers

And Don'T Forget To Show Them A Bit Of Nightlife

One of the most common mistakes people make when planning a trip is to do so much during the day, that customers are exhausted by the time they get to dinner.The idea is to not let them crash onto the couch after dinner and retire early. Create a balance, so they can have a wonderful day, but still have some energy to enjoy the night. We’re not necessarily talking about taking them on a night out or to a party, although there’s nothing wrong with that – especially if you're in Ibiza! But wherever you might be, bear in mind that often the best experiences start in the evening, which is usually when a city really comes to life.

How To Create a Wow Factor

Travelling opens our hearts and minds, and allows us to experience some of themost incredible moments of our lives... put together a trip that is truly unforgettable so that you can be sure your customers go home with memories that’ll last them a lifetime.